Accessibility Statement
We are committed to making our digital experience more accessible and usable for as many people as possible. This accessibility statement explains our approach to inclusive design, the standards we aim to meet, and the features we have put in place to support a smoother experience for users with different needs. Our goal is to support a welcoming experience that reflects accessible website best practices and ongoing improvement.
We are working toward
How we support accessibility
Our site is designed with several features intended to improve usability for different assistive technologies and browsing methods. We aim to support screen-reader support by using semantic headings, descriptive text, and logical reading order. We also work to ensure that images and other non-text elements are understandable when visual content is not available. In addition, pages are structured to reduce confusion and make navigation more intuitive.
Keyboard users should be able to move through the site without needing a mouse. We support keyboard navigation across key interactive components, including menus, links, buttons, and form controls. Where possible, focus states are visible so users can see where they are on the page. We also aim to avoid keyboard traps and maintain predictable tab order so that movement through content remains manageable.
Assistive technology compatibility
We test and review our pages with common accessibility expectations in mind, including compatibility with screen readers, keyboard-only browsing, and browser zoom. Pages are intended to resize and reflow reasonably well when users increase text size or use device magnification. We also try to avoid content that depends solely on colour, sound, or motion to communicate meaning.
Our accessibility approach includes careful use of headings, lists, and emphasis to help people scan and understand content quickly. For example, strong text is used sparingly to highlight important information, while italic text can be used for subtle emphasis when appropriate. We also use underline styling only where it helps clarity, since underlining can be confused with links.
Ongoing improvements
Accessibility is an ongoing process rather than a one-time task. We regularly review design and content choices to identify opportunities for improvement, including updates that help make the experience more accessible for people using assistive technologies. If we discover a barrier, we aim to address it as part of our development and content maintenance process. This includes refining the accessible web design of key areas over time.We recognise that some users may encounter difficulties depending on their device, browser, or assistive tool. When issues arise, we consider them seriously and use them to inform future improvements. Our objective is to make the site clearer, easier to operate, and more consistent for everyone, including people with visual, motor, cognitive, or sensory access needs.
Requesting accessibility support
If you need content in an alternative format, experience difficulty using the site, or have an accessibility request, please contact us through the available contact methods listed on the website. We will make reasonable efforts to assist and to respond to accessibility concerns in a timely manner. We do not provide contact details in this statement, but support requests related to website accessibility are welcome through the published channels.
We encourage users to let us know if a page is hard to use, if text is unclear, or if a function does not work well with assistive technology. Your input helps us prioritise improvements and strengthen our commitment to inclusive access. We aim to keep the experience practical for people who rely on screen reader compatible content and efficient keyboard access.
This statement reflects our current accessibility practices and our intention to continue improving the experience. As our site evolves, we will review content, structure, and interaction patterns to better support users with diverse access requirements. Our focus remains on delivering a more accessible digital environment that is clear, consistent, and usable.
